You want to put your support subscription to good use and ask one of our amazing engineers to give you a fresh perspective. You’ve run into some issues with a kernel module. No problem! Install the redhat-support-tool, login to your Access account, search for that KB article, and copy that long command and all its options within your terminal! One problem though: Copy+Paste doesn’t work between your browser and the remote virtual machine (VM) console you are working on. You remember that there was a Knowledge Base (KB) article about that very same topic. You come across some issues getting Nginx to play nice with your Red Hat Enterprise Linux (RHEL) server. The support tool allows you to interact with the Red Hat knowledge base, support tickets, analyze log files, and even set site-wide configuration options, all from the command line! At first glance, that may not seem like a big deal, but consider these real world scenarios. In this post we'll walk you through using the tool in some real-world scenarios. One of these utilities is the redhat-support-tool. After all that time, I’m still continually discovering tools that would make life as a SysAdmin much easier. Before coming to Red Hat, I spent nearly a decade as a Systems Administrator.
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